Shipping Policy
Shipping Information
Every Pawzylane order is carefully prepared and shipped from our partner warehouses. Because we source premium products directly to keep prices fair, delivery can take a little longer than big retailers — and we think it's worth the wait.
Processing Time
Orders are processed within 1-3 business days after payment is confirmed.
Delivery Times
- Australia: 7-15 business days
- International: 10-20 business days
Delivery times are estimates and may vary during peak periods or due to customs processing.
Tracking
You'll receive a tracking number by email as soon as your order ships. Allow 2-5 days for tracking to update after dispatch.
Shipping Costs
Shipping costs (if any) are calculated at checkout. Keep an eye out for free-shipping promotions.
Questions?
Reach us anytime at contact@pawzylane.com — we're here to help.