Terms of Service

Terms of Service

Welcome to Pawzylane. By accessing or purchasing from pawzylane.com (the “Store”), you agree to the following terms.

1. General

By using this Store, you confirm you are at least the age of majority in your place of residence. You may not use our products for any illegal or unauthorized purpose.

2. Products

We make every effort to display product colours and details accurately, but we cannot guarantee your screen's display is accurate. Pawzylane products are accessories and supplements intended to support pet comfort and mobility; they are not a substitute for veterinary care. Always consult your veterinarian before introducing supplements or mobility aids for dogs with medical conditions.

3. Pricing

All prices are listed in AUD and are subject to change without notice. We reserve the right to refuse or cancel any order, including for pricing errors.

4. Orders

Once placed, orders are processed promptly. If you need to change or cancel an order, contact us within 12 hours at contact@pawzylane.com.

5. Limitation of Liability

Pawzylane is not liable for any indirect, incidental or consequential damages arising from the use of our products or this Store, to the extent permitted by law.

6. Governing Law

These terms are governed by the laws of Australia.

7. Contact

Questions about these Terms can be sent to contact@pawzylane.com.